Have you seen this symbol in your software or on one of our webpages?
This represents our Show My Screen software that allows our support technicians to remote into your system and take a closer look at any software complications you are running into.
You can find this in many places including the support site https://support.ultimatetax.com and even on the Dashboard screen of both the Desktop and Online software.
For more information please see our knowledgebase article: https://support.ultimatetax.com/hc/en-us/articles/360022361314-Show-My-Screen-Utility
